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Costa Mesa Auto Repair

(714) 386-1911updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 4:00 PM
5

Brad is GREAT! And that is coming from someone that hasn't had the best experience with mechanics. This is the second time I have taken my care there, and both times I have had the same experience. Very friendly, knowledgable and fair. Brad even called me a few days later to make sure everything was ok, VERY unexpected, but VERY appreciative. They also get it turned around really fast. I actually have another car I have been meaning to get worked on, and will visit them again very soon.

5

Stop looking for a mechanic shop and just GO, your bank account and piece of mind can thank me later! *Check-in on Yelp for $25 off $100 service (exclusions on 2 services-can't remember what they are) I needed a Pre-Purchase Inspection on a used Lexus GX470 I was looking to buy from a dealer down the street. Brad McBride helped me during my visit and he is also the Owner/Manager. Every single one of my questions (and I have A LOT when car shopping) was answered with complete interest, knowledge, and a great sprinkling of humor when best suited. I never once felt like he wasn't giving it to me straight or I needed google it to verify the information. The shop area is surrounded by glass walls leading up to the waiting room so you can see your car being worked on. The waiting area is comfortable (6 oversize black lounge chairs, coffee table, and large TV), there are plenty of drinks & Starbucks coffee, and the bathroom is large and very clean. During my inspection David called me back to the shop to show me a major safety concern & some other things. As a visual learner so I was thankful for this but also noticed how CLEAN the shop is...and coming from a family that owns one I can say this is VERY rare and hard to do. He called about parts & worked up all the issues & repair costs for me to take back to the dealer. They also provide a FREE year of roadside assistance if you purchase the car after they inspect. My insurance already provides this feature but to give something like that just for a car inspection is customer appreciation at its BEST! Overall these guys are AWESOME, I'd give them 6 stars if possible! Ive never said before in a review & even more rare is for me to say that about a mechanic shop, especially one that's 2hrs away from my house and I've never visited before. My step dad is a mechanic so I grew being told how to avoid fearsome rip-off of having your car serviced but that is of no help with the skill or honesty of a mechanic.

5

I was very satisfied with their service. All the staff is very professionnal, fast and nice!! Thank you!!

4

Awesome Experience!!! Brad and Jim provided great customer service. I was there for an oil change and they had me out with in the hour and honored my coupon!!

4

There is finally a auto shop that will actually "show" you what is going on with your vehicle. They are professional and courteous and will strive to explain any and all repairs to you; what needs immediate attention and what can wait. Been along time comming. Thanks you guys!...Mike

5

Dead battery and quick assistance. Walked in the door without an appointment and was immediately helped. Everyone there was cheerful and helpful.

5

Love this place! A truly amazing car repair experience. My car broke down the other day on the freeway. Bummer.....but once I got to H1, I was treated to a divine customer service experience.

5

I always drive past this place on my way to work. I needed an alignment done for my BMW so I stopped here. I felt like I was pampered. They gave me a coupon even though I was a first time customer! Provided a shuttle to where I needed to go and picked me up when my car was done being serviced! They also had refreshments and free WiFi. Everyone that worked there was so kind, funny, and helpful. They told me what else my car needed work on yet they didn't pressure me like other places to work on it but suggested within time to fix it. They also offered me free road side assistance anywhere since I spent over $25. If you ever need any work or anything checked out , I suggest this place. I will be back if I ever need anything and I'm telling my friends as well as family about how awesome they are!

5

great, great, great

5

I'm now 74 years old and worked my cars since I was 22 years old. I have had professional private shops and dealers do work on my cars. You guys are the only repair shop that does not B.S prospective clients, plus have good mechanics, and the quality of work is great, and with a warranty

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