Costa Mesa Auto Repair

Very personable

Hi Jim Your shop recently did an oil change service to my 1993 BMW 525i a couple of days ago and were not able to reset the maintenance reminder light. After checking "youtube.com", I found out that all you had to do was run a wire from pin #7 to pin #19 on the diagnostic connector under the hood for 10 seconds with the ignition n the on position then remove the wire and that's all that was needed... Your relatively low rating is for giving me a $1200. repair list needed and not even topping off my power steering fluid and for not going the extra mile to reset the maintenance light... Your shop most likely will not see any of the 7 cars I own. Thanks

Awesome singing =)

I would not even give these guys one star. Maybe half a star for being so nice but their service was awful! I paid thousands of dollars having my radiator completely redone and the sensor replaced twice because the new omessage were supposedly faulty. My low fluid light kept coming back on. Come to find out after filling the coolant several times that they didn't connect a hose correctly. Super nice people but as a women I wouldn't trust them to put gas in my car!!!!!

Again, treated very well. Had a mechanical issue and took car in without an appointment. they began to troubleshoot the issue and had car back to me in good working order the same day. Excellent service! Friendly and very professional!

I definitely will continue coming here for service for my Lexus.

Great service in a timely manner. I will not go anyplace else.Try it you'll like it.

Today was my first visit. I just needed an oil change and decided to call since we had received an ad in the mail. Brad was friendly on the phone and it sounded like they could get me in pretty quickly. I'm SO glad I called instead of going to just an oil change place! Brad was delightful, as was everyone on the team who I encountered during my visit. Walking in, the front desk and waiting area are bright, beautiful, and not at all what I would expect of a car repair shop. While my car got her oil-change and thorough inspection, which didn't take long, I sipped a Dr Pepper and enjoyed the free wifi. (Ok, I got a little distracted by the massive TV. I hope you're having a Super Bowl party!) Just before finishing up with my car, Brad walked me through the inspection and how the car was doing. He let me know his recommendations and educated me in a very patient and down to earth way (not condescending) about some of the things about my car with which I was unfamiliar. He wasn't even remotely pushy about the additional services, which I'm still considering, but didn't need to do right away. It was super refreshing. Shortly thereafter, after being charged exactly what I expected (the actual price in the ad!) I met my car out front, and was stoked to find my windshield clean, my low tire sensor no longer glowing (I thought it was broken, turns out I'm not that rad at checking my tire pressure), and even some candy and a nice note on my dash. It was a great experience, start to finish. I am really thankful I came in and glad to know we have somewhere to get not only honest service, but a really pleasant visit.

Today was my first visit. I just needed an oil change and decided to call since we had received an ad in the mail. Brad was friendly on the phone and it sounded like they could get me in pretty quickly. I'm SO glad I called instead of going to just an oil change place! Brad was delightful, as was everyone on the team who I encountered during my visit. Walking in, the front desk and waiting area are bright, beautiful, and not at all what I would expect of a car repair shop. While my car got her oil-change and thorough inspection, which didn't take long, I sipped a Dr Pepper and enjoyed the free wifi. (Ok, I got a little distracted by the massive TV. I hope you're having a Super Bowl party!) Just before finishing up with my car, Brad walked me through the inspection and how the car was doing. He let me know his recommendations and educated me in a very patient and down to earth way (not condescending) about some of the things about my car with which I was unfamiliar. He wasn't even remotely pushy about the additional services, which I'm still considering, but didn't need to do right away. It was super refreshing. Shortly thereafter, after being charged exactly what I expected (the actual price in the ad!), I met my car out front, and was stoked to find my windshield clean, my low tire sensor no longer glowing (I thought it was broken, turns out I'm not that rad at checking my tire pressure), and even some candy and a nice note on my dash. It was a great experience, start to finish. I am really thankful I came in and glad to know we have somewhere to get not only honest service, but a really pleasant visit.

Best place ever, these guys are great, got new breaks and roters on my Audi and it was way cheaper than I thought, the guy I dealt with was hilarious and I could tell they actually are Honest. I will come here every time I need any work done. Someone even called me today from the company, 3 weeks later, to make sure my breaks were working good and my experience with Honest Auto Repair was good. I don't trust any mechanics but I do trust these guys.