Costa Mesa Auto Repair

Was pretty impressed, thank you.

Great customer service at this location, I called 10 minutes after the office had closed but was still able to schedule an appointment for the next day, the man who helped me I believe was named Luis. Mr.McBride is a very outgoing and friendly owner. I went in for an oil change and had to wait barely over half an hour, and I will recommend this auto repair center to my family and friends.

Brad the owner was amazing, helpful and very honest. They dint get pushy or defensive when you turn down any extras. I went in for a brake service and he suggested tires and he ended up getting me a better deal than an outside tire shop. These guys are definitely my first choice when it comes to my next car service needs.

The Honest-1 in Costa Mesa is the best the staff is professional and courteous they definitely have my continued business and it a 20 mile drive to get therebut totally worth it they're the best

Moving to California from Minnesota was a big move. I was delighted to see that the usual mechanic company that I used in Minneapolis, MN also had a location around the corner from my new Newport Beach, CA home! When I arrived, I was not let down. This location is awesome. The manager, Brad, is very helpful, kind, and full of laughter. The customer lobby/waiting area is very inviting and comfortable. Great coffee and free refreshments with lighting fast WiFi! Now you can't get better than that! I'm actually looking forward to my future visits for regular maintenance!

Had an oil change in an old Ford Explorer - pleased with the service and the nice lounge area.

So -- when is the last time you took your car in and went to buy what you just assumed were going to be 4 tires, and then when the mechanic actually gets your car on the rack and does a thorough examination he calls you in to the shop and tells you that you really need just two (2) tires? And also with the mechanic giving you the reasoning and explanation of WHY you just need two tires instead of four? This was, by the way, AFTER I called around to get quotes on four tires, including Honest-1 Auto Care, and BEFORE the car was put on the rack. For the record, Honest 1 was already competitive for the set of 4 (none of that "buy 3 get 1 free" stuff either. Just a truly competitive quote for each tire). When you throw in an alignment that also was competitive, now you really have some awesome value. This was the second time I visited this shop. Their brake job they did on my Lexus ES 350 seemed too good to be true in terms of service, explanation, price, and overall experience - and believe me when I tell you this: I have a disdain for just about every mechanic I have ever dealt with in the past 32 years that I have been driving here in Orange County. What Brad (and his staff) do besides give good pricing and service is EXPLAIN IN PLAIN ENGLISH why or why not you may need a particular thing done (or not) to your car. This company is obviously in this for the long haul, as customer service and repeat business seem to be the most important thing Honest 1 strives for and offers their customers - including competitive pricing. Also a side note for those of you who may care: His shop is extremely clean, organized, kid-friendly, coffee tastes good, and basically not your average shop. An A+ experience for this cynical, mechanic hating customer who most certainly will give them more business (I can't remember the last time I actually looked "forward" to recommending a mechanic in my adult life, I think it was back in 1982 or something like that...)

Great people and great service. I plan on bringing my car here for as long as I live here. Everything was ordered and picked up for me, despite making a last minute appointment, in time for my service. Always friendly, best customer service, and just a great atmosphere.

You guys are wonderful. No matter what I bring you you figure out a way to fix it. Helpful honest fair prices. Went out of your way to show me how to accessmy inner cabin filter that was obviously a little more difficult than normal cars. You guys are awesome. And you did not even charge me for the time you spent trying to figure it out for yourself. You guys are above and beyond. Thank you what a wonderful staff.

Wow, let me just say as a lifelong skeptic of auto repair shops, I had all my worries put to rest. I explained that I was told I needed to replace my struts, but Brad said he'd take a look and make sure. He hoisted my car up, on the spot mind you, and showed me exactly what to look for, hear for and feel when struts start to go. After review, he said that they were in good shape and not need of repair!! I was floored with relief. This was after taking it to one place saying it needed to be replaced NOW. The level of professionalism, courtesy and knowledge put me at ease immediately; and to add to the comments, the place is top notch. C'mon, free coffee, soda and water?! No one does that. I highly, HIGHLY recommend anyone to go there, especially those of skeptic minds.