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Costa Mesa Auto Repair

(714) 545-2544
Mon - Fri: 8:00 AM - 5:00 PM
5

I don’t normally write reviews but I felt the need to do so this time. Their name says it all!! Being a single women having to trust an automotive shop with your car is stressful.You’re just praying they know what they’re doing or that you’re not going to get ripped off. These guys are the BEST, RELIABLE & HONEST people I’ve ever come across. The first time I went to them was to have my brakes done. I’d gone to the dealership and was told I was due for new brakes and was quoted a price. I looked online and found Honest 1. I was expecting to pay about $50-$100 less than what the dealer quoted me. I was blown away when they called me saying that my brakes were perfectly fine and were good for about another year. They could have very easily ripped me off. But they did not. I hung up the phone and told my coworkers if you need your car worked on this is the place to go! I don’t stress about my being worked on anymore. My daughter now takes her car there. No matter if it’s an unusual sound, oil change, smog check, air conditioning, brakes or whatever else they’ve got you covered.

5

See below

5

The work on my car started exactly as promised on the appointment I made. Very clean shop, I was able to talk with the mechanic who explained the issues that were being worked on. First rate shop that I highly recommend

5

Great experience, I will continue to bring my vehicle to them and refer anyone I can. My car ended up having a failing head gasket and after diagnosing that Brad thoroughly explained what that involved. Because it was the worst case scenario and very expensive to fix he gave me a little break on the cost of the diagnostic, very nice of him. And that wasn't because I was going to be giving him the business to fix it, he recommended getting a new car, which I did. Very honest and reasonably priced place!

5

I was referred to Honest 1 by a friend. Kurt has excellent customer service. I would recommend this place to everyone.

5

Friendly and honest. They don't try to take advantage of a woman. I trust them. They explain everything well.

5

These guys are hands down the best in the area. After moving to Costa Mesa, my last mechanic was a bit of a trek so I decided to give them a shot and I’m glad I did. First time in they worked on the car for a few hours, trying to clear the CEL and did so but couldn’t fully diagnose the issue. So they didn’t charge me a cent. Told me to bring it back if there were any issues and they’d pick up where they left off. Next time, they diagnosed and fixed the issue in a matter of hours for about $100. Wasn’t going to be an expensive repair regardless but was surprised to sneak out with that small of a bill. Kurt is the man and always greets me by name despite only having met me a few times. Immaculate waiting area with a TV if you need to sit and wait while they work on your car. They’re all genuinely nice people with good senses of humor and have the professionalism nailed at the same time. It’s a hard line to walk but they do it well. Bring your car here, they charge fair prices and explain what’s being done as they do it. Some of it will go over your head but it’s helpful to build up a knowledge base. These guys are best, no doubt about it!

5

Is there a sixth star that I can give? These guys have earned my trust. I am completely comfortable with them. I’m glad to finally have a place like this.

5

Brought my car in for brake service. Brad helped me out at the counter. He was kind, honest, transparent and explained exactly what was needed. They inspected my car and emailed me a list of what the car needed, along with recommendations on what to fix and what could wait. I would highly recommend this place, they seem like truly honest and good people, and I believe it’s a family-run establishment. I will return for any of my cars needs.

5

Really friendly and knowledgeable staff. They are honest and fair and transparent about everything every time I’ve dealt with them. They also work very quickly. Highly recommended!

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