This repair shop was recommended to me so I went a little out of my way to service my truck. It was a tailgate problem that needed a small part. Brad was friendly, forthcoming and competent in his assessment and explanation of the problem and prices. He also drove to a dealership personally to get the small part once we found out what was needed. I opted to wait and was glad because it took much less time than I expected. Meanwhile I was able to get some reading done in their clean and pleasant waiting area. The TV had a good news channel and they offered me coffee and soft drinks. I also found the restroom to be clean. They have a small play area for children. They fixed the problem and looked at yet another problem. The bill was much less than a dealership would have charged. I was very pleased and would recommend their service.